Error
Total STBs
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Set Top Box devices
Active Plans
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Valid subscriptions
Expired Plans
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Lapsed subscriptions
Expiring Soon
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Within 30 days
STB Details
Active Set Top Box devices
| STB Number | User Name | Contact | Address | Plan | Status | Valid Till |
|---|---|---|---|---|---|---|
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Plan Extensions
Renewal requests and history
| Req ID | STB Number | User Name | Contact | Requested Plan | Extended Date | Status |
|---|---|---|---|---|---|---|
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Recent Complaints
Live stream of user issues
| ID | STB No. | User | Issue | Status | Time |
|---|---|---|---|---|---|
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Subscriptions
Tariff & Plans
Manage and view current pricing models
Loading plans…
Support
Broadband Dockets
Track all issues, assignments, and escalations
Total Users
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Registered broadband users
Total Dockets
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In the system
Open Dockets
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Currently open
Assigned
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Currently assigned
L2 Escalated
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Escalated to L2
Visit Required
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Field visit needed
Broadband Dockets
All dockets with user information
| Docket ID | Contact | Username | Issue | Type | Status | Assigned To | Created At | |
|---|---|---|---|---|---|---|---|---|
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Broadband Users
Registered broadband user accounts
| User ID | Username | Contact | Address | Created At | |
|---|---|---|---|---|---|
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